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Is napa auto parts a scam or a legit company?
“Employee, Ryan is the kind of employee that gives you legal problems. He verbally accosted my wife. I wouldn't waste my time with NAPA. They've always been overpriced for low end items. I ended up here after the Keizer branch took our money and lost our order. In this case, I bought an item and the place wouldn't get it to me until a lawyers name was dropped. Called fraud guys. If I by a part and your company won't deliver the item that's a problem. Paying for the item and having you tell us you can't see the purchase and won't give us our parts with proof of purchase is fraud. Let's see where this goes. I smell a bill from Nissan at your door”
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Can you share a success story using napa auto parts?
“Fuel pump for classic roadrunner didn't last 50 miles. I suppose 'success' is lucky i didn't eat a $100 wrecker fee. It never started cold without primer until i replaced the new NAPA fuel pump with another new NAPA fuel pump. At least it starts easy now when cold. After doing job twice. The chevy truck has been yard art for two years, as i don't really have time to do every job repeatedly. The store has the used broken part they charger me $300plus for. This isn't a success story, it's a story of failure, no honor or honesty in store, and non-existent quality control.”
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What made you choose napa auto parts over similar businesses?
“I though tgey still sold high quality parts based on their pricing.”
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